Our Policies
Business Name: Dream Range Enterprises
Head Office: 1st Floor, Presidency Zone 1, Bendoorwell, Kankanady, Mangaluru – 575002
📞 95915 24686 / 73494 95777 / 89044 76581
🌐 https://eshascart.com
👤 Founder: Shameer Ahammed
1. Privacy Policy
At Dream Range Enterprises (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website https://eshascart.com.
Information We Collect
- Personal details such as name, phone number, email, and shipping address.
- Payment information processed securely through trusted payment gateways.
- Browsing activity and preferences to enhance your shopping experience.How We Use Your Information
- To process and deliver orders.
- To communicate with you regarding your orders, offers, and updates.
- To improve our website, products, and services.
- To ensure secure and smooth transactions.
Data Protection
We implement appropriate security measures to protect your personal information. Your data is not sold or shared with third parties except for order fulfillment, logistics, or legal requirements.
Cookies
Our website uses cookies to personalize and enhance your shopping experience. You can choose to disable cookies in your browser settings.
Your Rights
You have the right to access, update, or request deletion of your personal information by contacting us at support@eshascart.com.
2. Terms & Conditions
By accessing or using https://eshascart.com, you agree to comply with these Terms & Conditions.
General
- All orders are subject to acceptance and product availability.
- We reserve the right to cancel or refuse any order at our discretion.
- Prices are subject to change without prior notice.
User Responsibilities
- You must provide accurate and up-to-date information during checkout.
- You agree not to misuse the website or engage in fraudulent activities.
Product Information
We strive to provide accurate product descriptions and images. However, slight variations in color or design may occur.
Payments
All transactions are processed through secure payment gateways. We do not store your credit/debit card details.
Returns & Refunds
All products are double-checked before shipping. At present, we do not offer returns unless the product is damaged in transit or defective upon delivery. Any issue must be reported within 24 hours of delivery with proper proof.
Liability
Dream Range Enterprises is not responsible for delays, damages, or losses caused by third-party logistics or unforeseen circumstances.
3. Shipping Policy
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- You will receive tracking details once your order is shipped.
Shipping Time
- Estimated delivery time: 3–10 business days depending on the location.
- Remote areas may take slightly longer.
- Shipping Charges
- Shipping charges (if any) will be displayed at checkout.
- Free shipping may be offered for select products or promotions.
Order Tracking
- Customers can track their orders through the tracking link shared via email/SMS/WhatsApp.
Undelivered Packages
- In case of incorrect address or failed delivery attempts, re-shipping charges may apply.
4. Contact Us
For any queries or concerns regarding Privacy, Terms, or Shipping:
📍 Dream Range Enterprises
1st Floor, Presidency Zone 1, Bendoorwell, Kankanady, Mangaluru – 575002
📞 95915 24686 / 73494 95777 / 89044 76581
✉️ support@eshascart.com
🌐 https://eshascart.com